Will the order/booking process change?
No, the order/booking processes and systems will not change on Day 1.
Will my process order changes and fulfillment-related questions change?
Customers can expect to utilize the same resources/PoCs for order changes and fulfillment-related questions.
Are there any changes to fulfillment directly or by our distributors for Day 1?
No, there are no changes to direct or channel fulfillment processes or systems on Day 1.
How will support processes and SLAs change for Day 1?
Support processes and SLAs will not be changed on Day 1.
What happens to the existing backlog?
All existing backlog will stay in the respective Maxim and Analog Devices order management systems. There will be no changes to EDI/reporting/automation processes or systems.
Will product portfolios be rationalized on Day 1?
No, product portfolios will not be changed on Day 1.
Will part numbers change on Day1?
Part numbers will remain the same for both ADI and Maxim.
Do my payments or remittance change due to the integration?
There is no change. Payments will continue to go to the existing bank accounts on the invoices for the respective companies.
Will my invoicing process change due to the integration?
There is no change. Invoices will continue to be sent by the current companies. There are NO changes to legal entity number, VAT number/tax ID or company registration number.
Who should I contact with questions regarding my invoice or payment?
There is no change. All contact details for collector and credit teams will remain the same for the respective companies.