From hourly expert guidance to custom engineering – accelerate with confidence!
Access ADI expertise through two services designed to help you integrate technologies faster or deliver custom solutions with confidence.
What Type of Service Is Your Team Looking For?
Engineering teams are under increasing pressure to simultaneously de-risk and accelerate their projects and get to market quickly. ADI offers two services to help project teams quickly integrate ADI technologies or develop custom solutions by leveraging ADI technology experts through a structured engagement.
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Choose, if: |
Commercial Support |
Professional Services |
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What you need |
Expert guidance while using ADI products |
Custom engineering and full solution development |
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Engagement model |
Prepaid hourly plans |
Scoped, project-based pricing |
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Includes |
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Desired outcome |
Faster integration, reduced risk |
Delivered engineering solutions and custom systems |
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Next steps |
Commercial Support
Commercial Support offers fast, expert guidance to keep your project moving. It’s designed for customers who need technical troubleshooting, configuration help, and best practices for integrating ADI hardware and software. Engagements are structured as hourly support plans (for example, 50h, 100h, 200h). For customers needing technology development, we offer a Professional Services program.
Across industry segments—communications, automotive, digital healthcare, industrial, and more—ADI customers have been leveraging commercial support to innovate, iterate, and move new products to market for years. You can, too.
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Our support plans offer predefined support hours. We will review your project and help you determine a suitable time investment for a successful collaboration. For custom engineering development and deliverables, ADI offers a Professional Services Program in parallel with Commercial Support.
What’s Included:
- Dedicated support manager: A single point of contact to lead you through the support process and meet your project needs.
- Priority response on critical issues: Ensuring direct interface with ADI experts on time-sensitive requirements.
- Access to expert support engineers, trained on ADI technologies.
- Structured Onboarding to ensure your support plan helps get your project moving quickly.
- Personalized web portal: View and manage your plan from a single location.
Support Examples and Scenarios
- A customer developing an FPGA-based signal processing solution needed ongoing architecture and implementation guidance.
- They purchased a 100-hour Commercial Support plan for bi-weekly review/debug sessions with ADI experts.
- This structured approach ensured rapid progress and reduced project risk.
- Use your myAnalog account to submit a support request outlining your project and type of support you are interested in.
- A member of the ADI support team will follow up via email to discuss next steps.
- Please use a commercial or business email on your myAnalog account, as requests sent from personal emails like Gmail and Yahoo will not be considered.
Professional Services
Engineering and Professional Services are tailored, project-based engagements for custom development, integration, and system architecture using ADI technologies. We will work with you to define your project needs, the required level of ADI expertise, and resources to accelerate and de-risk your product development cycle.
ADI’s Engineering Services provide you with a range of options, from filling specific engineering gaps to delivering complete solutions that transform your ideas into reality. Our global team of hardware and software engineers is here to collaborate with you, ensuring efficient development and long-term success for your products.
- Custom driver development for ADI ICs and third-party hardware.
- FPGA HDL design and integration for signal processing and interface adaptation.
- System software and SDK co-development, including translation layers between customer APIs and ADI SDKs.
- Functional safety–certified embedded platforms for specialized applications (for example, battery formation, power management).
- End-to-end architecture and design consulting, from sensor selection to cloud integration.
- Integrating an ADI mixed-signal front end into a new FPGA architecture.
- Developing a functional safety–certified board with custom software for advanced battery manufacturing.
- Creating and implementing a software translation layer between a custom API and an ADI SDK.
- Use your myAnalog account to submit a support request outlining your project and type of support you are interested in.
- A member of the ADI Engineering Services team will follow up via email to discuss next steps.
- Please use a commercial or business email on your myAnalog account, as requests sent from personal emails like Gmail and Yahoo will not be considered.