Bob Olson ,
Analog Devices’ EngineerZone Recognized by SNCR for Excellence in Online Technical Support
Analog Devices, Inc.’s (NASDAQ: ADI) EngineerZone® online technical support community was awarded a 2013 Commendation of Excellence by the Society for New Communications Research (SNCR). The prestigious SNCR Excellence in New Communications Awards program honors individuals and organizations for the exemplary use of digital, mobile and social media. The award was presented to Analog Devices in the Online Community category of the competition at the 8th Annual SNCR Symposium & Awards Gala held in Boston, Mass., November 7, 2013.
ADI launched the EngineerZone community in 2009 as a global online design resource serving engineers across the entire semiconductor signal processing chain. By creating a one-to-many support network, ADI’s design experts help customers to self-service from among a vast number of online technical discussions and learn from other engineers with similar problems. ADI’s most recent polling data revealed that nearly 85 percent of engineers visiting the EngineerZone community found that it helped them to speed their design process. Watch a video about ADI’s EngineerZone community here.
"We are honored to recognize Analog Devices through this awards program," commented SNCR Senior Fellow Paul Gillin, chair of the SNCR Excellence Awards committee.
- Join the EngineerZone community: http://ez.analog.com/welcome
- More information on ADI’s EngineerZone: http://ez.analog.com/groups/my-forrester-groundswell-awards
SNCR award nominations were submitted as case studies, and reviewed by a panel of SNCR Fellows. In addition to the top award winners in each division and category, Commendations of Merit and Commendations of Excellence were presented to nearly five other organizations that submitted case studies in the awards program. In its eight-year history, SNCR has honored nearly 300 organizations and individuals through this prestigious awards program and all the winning case studies are published on http://sncr.org.
"EngineerZone is an 'always-on' channel providing engineers with access to more than 20 communities representing the entire signal processing chain. Through these communities, ADI makes the full scope of our engineering expertise available to connect engineers with the right resources to address their biggest design challenges," said Emre Onder, vice president, Analog Devices. "The SNCR Commendation of Excellence is yet another sign that ADI’s thriving EngineerZone community is providing our customers the support they need to get to market faster."
About the Society for New Communications Research
The Society for New Communications Research is a global nonprofit 501(c)(3) research and education foundation, think tank, and public service organization, dedicated to the advanced study of the latest developments in new and emerging communications tools and technologies such as digital, social media, and mobile, and their effect on business, culture, and society. For more information, visit: http://www.sncr.org/.
- About Analog Devices
- Innovation, performance, and excellence are the cultural pillars on which Analog Devices has built one of the longest standing, highest growth companies within the technology sector. Acknowledged industry-wide as the world leader in data conversion and signal conditioning technology, Analog Devices serves over 60,000 customers, representing virtually all types of electronic equipment. Analog Devices is headquartered in Norwood, Massachusetts, with design and manufacturing facilities throughout the world. Analog Devices is included in the S&P 500 Index.
EngineerZone® is a registered trademark of Analog Devices, Inc.
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Editor's Contact Information
- Bob Olson